Unified Metrics Library - Data breaches

Helper question

How many data breaches such as leaks, thefts, or losses of customer data, has the company encountered, during the period?


The objective of this indicator is to provide an evaluation of the success of management systems and procedures relating to customer privacy protection.


Data breaches


A data breach occurs when the data for which your organization is responsible suffers a security incident resulting in a breach of confidentiality, availability or integrity.

Regulatory Definition

"Personal data breach" means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed.



For example, your organization might be subject to an internal attack that can lead to personal details of your employees being leaked.