Biblioteca de métricas unificadas - Lack of grievance/complaints handling mechanism related to employee matters

Grievance handling is a key element in ensuring sound collective labour relations in the workplace. Grievance procedures can be put into practice via national laws and regulations, collective agreements or company rules developed with or without consultation of workers’ representatives. The extent to which employers and workers have the scope to develop and agree on procedures for themselves varies between countries.

Regulatory Definition

According to the (EU) 2022/1288 of 6 April 2022, the metric is defined as "Share of investments in investee companies without any grievance/complaints handling mechanism related to employee matters".

• Commission Delegated Regulation (EU) 2022/1288 of 6 April 2022 supplementing Regulation (EU) 2019/2088 of the European Parliament and of the Council with regard to regulatory technical standards specifying the details of the content and presentation of the information in relation to the principle of do no significant harm . ANNEX I (Table 3, Additional indicators for social and employee, respect for human rights, anti-corruption and anti-bribery matters, Social and employee matters, Indicator 8)

Complaints about unsatisfactory working conditions, concerns or disputes relating to payment or benefits.